The below describes the 30-day "no questions asked" returns policy.
If you need to return the kyBoot due to a warranty claim, please click here.
1. Customers are entitled to cancel their purchase agreement without indicating any reason within 30 days after ordering the goods, in writing (e.g. a letter or e-mail) or by using the Returns Manager at https://kyboot.returnly.com/. This “cooling off period” begins upon receipt of the goods. The deadline has been met if the cancellation or the goods are dispatched within that time.
The goods are to be sent to the following address:
Verde Fulfillment & Distribution, Inc.
Kyboot Product Returns
25 N. Phillippi Street
Boise, Idaho 83706
If necessary the customer shall provide proof that the returned goods have been dispatched.
2. If cancellation is effective the customer is required to return the goods received. If the customer is not able to return all or part of the goods received, or can only return them in diminished condition, kyBoot is entitled to deduct the lost value when refunding the customer. In some cases the loss of value may be equal to the purchase price paid.
3. Kyboot shall be liable for the cost of returning items, within the United States using standard shipping methods, and will refund these costs to the customer if cancellation is effective.
4. In return, if the cancellation is effective kybun shall refund the purchase price if the customer has already paid. Until the goods are returned in full, kybun shall exercise its right to retention.